FAQ's

Popular Questions

Got a question? We’re here to help.


  • How do I sign up?

    Call us at (844) 663-3371 (x700) and one of our reps will reach out to you to discuss your options.

  • What are the upfront costs?

    ZERO!


    Our sales reps will never ask you for payment when setting you up with Valeska Capital. Most of our terminals are free, the sign up & set up process is also free to you.

  • Is there a contract?

    There is an agreement that needs to be filled out in order to get your account approved. However, we do offer month to month agreements depending on your situation. 


    If you are currently in a contract, and you would like us to buy you out of your contract, then we may ask you to stay with us for a small period of time in order to recoup our investment.

  • How much are the terminals?

    We offer the following equipment for free.


    Dejavoo QD4 (Ethernet, Wifi Landline Terminal)

    Dejavoo QD3 (4G Wireless, Wifi, Hotspot Terminal)

    Pax S80 (Landline Terminal-Not For Cash Discount)

    Pax A920 (Wifi-Wireless Terminal)


    There is a $20.00 Wireless Data Fee Applies to the Dejavoo QD3 terminal.


    All of these terminals accept all card types & have "TAP TO PAY" features. 


    There may or may not be a charge for certain Wireless machines, Point of Sale Systems or any other unique equipment types.  


    Talk to your sales rep to discuss the matter further.

  • How fast do I get my money?

    If we set your terminal to bacth out at 9:00pm EST, you will get your money the next business day with the exception of Friday. Friday's batches will be available on Monday.  Bank holidays may also delay your deposits.

  • What if cash discount isn't for me?

    If you feel that cash discount isn't for you, let us know, we will convert your account to a traditional platform at a much lower rate than your currently paying.

  • What would I need to sign up?

    The sign up process is quick & easy.  We will need the following documents to get you setup..


    1) A signed application that our sales rep will fill out for you to sign.

    2) A voided check.

    3) A valid business certificate.

    4) A valid non-expired state ID, drivers license or passport.


    We can have you up & running within 24 to 48 hours. 

  • Do I have to charge 3.99%?

    Every business is unique & different in it's own way which can also reflect on your cash discount rate.  Depending on the business type and your average transaction, there is a possibility of getting that 4% rate lowered. 


    Depeneding on your average ticket, you may be able to convert your 3.99% to a simple transaction fee between $0.50 to $0.99 per transaction.  The best way to assess the pricing would be to speak to one of our highly trained sales staff.

  • How does the $200 sign up challenge work?

        1) Sign up with Valeska Capital

        2) Enroll in the Cash Discount Program @ 3.99%

        3) Enroll in the $35 Subscription Fee Program

        4) Process with us for 1 full calendar month.

        5) Process a minimum of $250 within 30 days

        6) Collect $200 after your full calendar month

        7) You may cancel your service @ that time

        8) No early termination fees to cancel




  • What is the client/partner residual program?

    Our business makes its money via residual income and we the first merchant company that shares our profits with our customers based on the monthly volume & other requirements that must be met.


    1) You must be enrolled on the cash discount program @ 3.99%.


    2) You must be enrolled on the $35 subscription plan.


    3) Residuals are based on monthly volume as follows.


    A) Earn 5% residuals when you generate a minimum $15,000-$34,999 in monthly credit card processing  volume.


    B) Earn 10% residuals when you generate a minimum $35,000-$59,999 in monthly credit card processing volume.


    C) Earn 20% residuals when you generate a minimum $60,000-$99,999 in monthly credit card volume.


    D) Earn 30% residuals when you generate a minimum $100,000+ in monthly credit card volume.


    Residuals are paid for the prior months processing. I.E. Residuals for April of 2023 will be paid in May 20223 on the last business day of the month.

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